Since their first shipment in 1998, customer satisfaction has been, and always will be, ShoreTel’s top business priority.  ShoreTel built their business by ensuring that ShoreTel solutions, service and performance exceed customer expectations— a rigorous approach that has been rewarded with many accolades and world-class customer satisfaction ratings.

ShoreTel’s distributed software architecture and innovative product design provide enterprise-class reliability and scalability for businesses of every size—from ten users to tens of thousands. No matter what the size of your deployment, you can expect reliability that exceeds the most stringent measure of availability commonly used today—”five 9s,” or 99.999 percent—while enjoying low cost of ownership and streamlined, centralized management.

ShoreTel delivers breakthrough unified communications solutions that can help you achieve all of these goals, and more. Our market-leading Voice over IP (VoIP) solutions redefine the traditional phone system to offer:

• Extremely high levels of scalability, reliability and availability that meet the needs of global enterprises
• Exceptional ease of installation, management and use
• Accessibility by mobile users, transferring the full productivity of their office environment to their mobile phones
• Lower total cost of ownership
• For maximum availability, ShoreTel switches do not contain mechanical disk drives, eliminating the single most common point of system failure